Refund Policy
At TutorYouth, we want you to be satisfied with our software. Because our products are digital goods delivered via internet download, we offer the following refund policy:
14-Day Money-Back Guarantee: If the plugin does not work as described on your WordPress installation and our support team cannot resolve the technical issue within 48 hours, we will issue a full refund within 14 days of your purchase.
Conditions for Refund: To prevent fraud, refunds are only issued if the software is proven to be malfunctioning on your server. We cannot issue refunds for “change of mind” or “feature requests” once the Pro License Key has been activated.
How to Request a Refund: Please contact us at info@tutoryouth.com with your order number and a description of the technical issue.
Processing: Once approved, the refund will be processed through 2Checkout and credited back to your original payment method within 5-10 business days.